This year, the Western Australia Bookkeeping Partner of the Year goes to Gold Partner firm, Digit Books. Director Andrew Erkins remembers its founding months, and the distinct approach they took to bookkeeping.
Congratulations on your award. Where did it all begin for you?
Digit began over a coffee conversation. Raymond and I were exploring how we could help small businesses leverage the cloud to make better data-driven decisions. I had 15 years’ experience building cloud platforms, and Raymond is a chartered accountant. We knew our experience could help others.
After interviewing business owners, accountants and bookkeepers to understand the gaps in the industry, we started Digit with Leah – a bookkeeper we fell in love with due to her passion for creating great customer experiences. We started without a single client, driven by a simple vision to ‘create happier businesses’.
What do you do differently?
From day one, we believed that the cloud represented a better way for businesses to operate. Coming from a non-bookkeeping background allows us to focus purely on outcomes for customers without rigid preconceived notions on how ‘things used to work’.
We also like to take a broad, holistic view of business: we look at what we can do now, what businesses will need in the future, and how we can get them there. We think of ourselves as a long-term collaborator and partner of our clients.
What’s the future of bookkeeping?
The one thing you need to assume is that the world will always change. That means there will always be a need for people to provide expert advice to translate that change. As bookkeepers who work day to day with businesses, we are well-positioned to guide businesses forward.
It’s all about your mindset. When Rod Drury first announced that Xero had moved over to AWS and that he expected machine learning to correctly reconcile nine out of 10 transactions, I thought, ‘Well, that’s one in every 10 where people still need an expert.’ Change brings new opportunities.
You’re our WA winner. Why Western Australia?
Western Australia is a little bit isolated from the rest of the country, and because of that we tend to forge our own path. The mining industry put a lot of money into our local economy, but that is all changing. Now more people are exiting that opportunity to set up their own small businesses. Last year’s national Bookkeeping Partner of the Year is from WA – I think we have an entrepreneurial spirit, and it’s well suited to Xero.
We’ll be celebrating for the rest of the week, so stay tuned for more blogs throughout Bookkeeper Week.
The post Global Bookkeeper Week – Meet our WA Bookkeeping Partner of the Year appeared first on Xero Blog.