We are currently experiencing an issue within our application hosting infrastructure that is affecting a proportion of Xero Customers. Xero’s operations team is working to identify and resolve the cause of the issue an as soon as possible.
We will provide any updates, including expected time for the service to be restored, as soon as we have more information.
11:48 NZT: We’ve identified the issue and are currently working to get everyone back up and running. Thank you for your continued patience.
11:59 NZT: Our provider is working to fix their hardware. We’re getting closer to getting you back on Xero. We are sorry for the disruption this is causing you.
12:10 NZT: Our provider has identified and is replacing faulty hardware and we’re working on our end to get everyone back online.
12:18 NZT: We are sorry about the frustration this may be causing. We very rarely have extended outages like this and thank you for your support while we pull out all the stops to get this fixed.